The Story behind Jacksonville’s AC Company Cool R Us, Inc A/C & Heating
Cool R Us A/C & Heating’s owner, Lek Gjoka, arrived in the United States from Albania in 1999, speaking no English, with no money, and with no experience in the heating and cooling industry. A college graduate with military experience, Gjoka quickly learned English and got a job working in the warehouse of an HVAC business. Not long after that, he started assisting with the installation of heating and cooling systems.
With a work ethic and drive not uncommon for immigrants to America, he studied, worked hard and became a top-certified service tech for the company he served. Hearing his story should make the next step in his life come as no surprise – Gjoka would become a U.S. citizen and start his own business.
In 2006, Gjoka’s dream of citizenship became a reality and, in 2007, he started Cool R Us A/C & Heating. In the years since, Cool R Us, Inc A/C & Heating has doubled their business each year. And Gjoka’s love for his country has multiplied as well.
My employees are polite to people. They are clean cut, on time and they treat your house as if it were their own. They show up dressed in a uniform with a badge on it. They are skilled to diagnose the problem and fix it. We pull a permit on every replacement job. And we get each of those jobs inspected. When we started our business, we started with a few values that we have kept. We offer the best products, the best service and a fair price. This equals Customer Service…which means keeping everybody cool in every way.
The heating and cooling business is very rewarding to me. We show up when someone is mad and sad, and then we fix it and make them happy. We make uncomfortable people comfortable, and change their mood.
God made us to serve each other. You are to use your gifts from God to do good things. And America – it feels great. Only in America, with all its good will, can you do this.
Owner, Cool R Us A/C & Heating
Cool R Us, Inc A/C & Heating has a AAA rating with the Better Business Bureau and has zero customer complaints. They offer 24-7 same-day emergency service. They will gladly come to your home at any time.
Portions of the above content were reprinted from an article in the April 2016 issue of Ortega Neighbors, a Best Version Media publication.