Testimonials From Cool R Us, Inc A/C & Heating HVAC Customers

Our home has Four AC systems. We replaced all Four over a period of 12 months and used Three different AC companies in the process. The last two were replaced by Cool R Us and they were without a doubt the most professional of the Three companies. They are knowledgable, clean, respectful, and most of all, they really care to provide the best possible service to the customer. We highly recommend them to anyone needing AC service or repairs, you will not find a better company!! I wrote the above more than a year ago, and have since added an additional AC unit, and they have serviced my equipment several times. Their workmanship continues to be the best in the business, and they are still highly recommended. Wow, here I am many years later, adding to the original reviews, and still feel the same way about this company, they are dedicated, skilled, professional, and friendly. I've also always found their pricing to be very reasonable given the products and services provided, and they are very responsive to any service calls. This is a very reliable company. Latest Update (Nov 2020): I continue to use this company for all of our AC requirements. They are incredibly responsive to all calls, very professional, and most importantly continue to offer the best customer service in the industry. I highly recommend this company. May 2022, called today with a problem in one of my units. They responded immediately, and at the end of the day! It was fixed the same day. Just their usual great service!!! Read Less

It was mid to late afternoon when we had a little problem with our a/c unit… the air mover/handler (inside the house) was running, yet the house was not being cooled down… the compressor was making noise, but its cooling fan was not running. We were not sure if there was a problem, so we called their emergency phone number quickly. The person we spoke with, very quickly instructed us to look for the obvious… and also instructed us to turn off/reset power. When we were not able to fix the problem, the person we spoke to quickly informed us of a technicians coming to check it out Unlike other companies that take too long to respond, I was very surprised how quickly their technicians (Antonin and Robert) showed up, maybe because it was getting late in the afternoon. They went to work quickly and promised that they wouldn't leave us without our a/c for the evening. They were courteous, friendly, and kept us informed about what they were doing. I called it “outstanding aftercare” … most companies don’t have anything to do with you after buying their products. I like their emergency phone number, I believe it was the owner who I spoke with… the way he sounded with instructions and his guarantee of technicians coming to check it out… I’m glad we picked Cool R Us to install our unit… from day one, they kept their promise of guaranteed satisfaction… I highly recommend their company/products to everyone. Read Less

You can stop your search right now. You have found by far the best A/C service provider in N.E. Florida. Lek and his entire staff not only set the bar, they are the bar for professionalism and expertise. Had a wonderful experience with they guys and absolutely recommend them to family, friends, and anyone in need of A/C work. Read Less