Testimonials From Cool R Us, Inc A/C & Heating HVAC Customers

Guys were great, they got here in time, found a problem and fixed it in a timely manner. The communication was great, and they were very professional and careful not to damage or dirty up anything in our home. They prices were reasonable. Awesome crew. First time they came they identified a refrigerant leak in our AC. They filled it up and ordered the part needed. It’s showed up in a weeks time and they came back to replace it. When they checked the refrigerant levels, they found that there was no loss of pressure, so to save us money, they said they would come back in a month and re check. They could have easily changed the part and taken money for the labor, but they did an honest thing and told us we don’t need to get it done right now. Again phenomenal crew. Read Less

Once again, thank you Cool R Us! Excellent response, service, and repair for our AC unit. We've been customers for almost 10 years now and Cool R Us continues to provide outstanding support when we need it. Today, Abdol and Michael arrived early and expertly completed fixing the drain pipe, tested the unit for pressure and operation, explained everything, and ensured I was happy with their work. I would give 10 stars if I could! Read Less

The folks at Cool R Us installed my new unit years ago and they did an amazing job for us at a reasonable price. I've had them maintain and make repairs at my son's house and my daughter's house. Most recently, they repaired my daughter's heating unit and they were very quick to arrive, did a wonderful job and were very honest with us. We were prepared to be told the entire unit needed to be replaced, but Cool R Us said "there's no reason to replace this unit it just needs a little help" and, a short time later, the heat was working again. I was shocked at how affordable the service visit was on a SUNDAY!! That amazed me. I made the appointment on Saturday afternoon, and within minutes, I had a confirmation of the appointment. Sunday afternoon, as promised, the technician was there, on time, making the repair. That's great customer service! Thank you to the Cool R Us for always helping my family and being honest with us! You have earned a loyal customer. Read Less

Cool R US, Inc. was referred to me by my brother and sister. Excellent service and fair pricing. They replaced one of my two units. It started around nine and was completed with the installation around 12. But when testing the unit, they found a leak in the copper wiring in my home. The owner sprung into action and sent two more techs(one was his brother)and copper wiring to run copper from the attic(2 story home) down to the new unit outside. It was a long day for those guys, but they remained professional the whole time. There are a lot of a/c companies in Florida, and what sets you apart is how the owner carries himself and the quality of people he hires. Cool R US, Inc. hits the mark. I will hands down be using them to replace my 2nd unit. Julian, George and Skerdilajd, thanks again. Read Less

Cool R Us is a stellar company, I have used them before and they have proved that they can do an outstanding job each time. Their employees are the hardest working men I have ever seen and have excellent knowledge and training of what they are doing. They are expedient and waste no time. I strongly recommend them to anyone. Read Less